FAQs
How do I leave a review?
1
We’re so happy to hear feedback! You will be automatically emailed a few days after your purchase arrives and asked to leave a review.
Is it only horror/fall candles?
2
We are rolling out seasonal collections currently, but plans for the future include a main line of fragrances.
Do you accept returns/refunds?
3
Due to the nature of our products, we are unable to accept returns/refunds. if youre unhappy about your purchase please email us @ throecandles@gmail.com, and we will try our best to Accommodate you.
What if my candle arrives broken?
4
Oh no! If your candle arrives broken, please send us a photo within 7 days of its arrival and we will try our best to offer a replacement. this is Pursuant to our discretion.